This error message is caused by failure to initialise the hardware codecs for video export. Usually the problem is that the source video files, or combination of main and picture-in-picture …
Connecting to Kiwi 4 is a bit tricky for the first time. Basically the reader can run in two different modes: Smartphone mode and Self-run mode. In order for the …
This is because of the language settings on your phone. Normally if your phone language is not supported by RaceChrono, it will default to English. On iOS there is a …
RaceChrono follows the language settings on your phone (See “Settings > General > Language & Region”). It will use the first language supported language in the “Preferred language order” setting. …
This is a bug with latest version of RaceChrono on phones with Android 8.0 or later. Issue is being investigated and it will be fixed eventually. At least Samsung S7 …
You can make the Start/Finish line wider, but lap time accuracy will be poor for the laps that are not detected with normal 50-75 meter wide trap. RaceChrono will calculate …
You can request a refund directly through Play Store; there is a button if you are within the refund window. You can also request a refund directly from us through …
App Store does not provide developer a way to directly refund users, so we can only direct you to request a refund from iTunes App Store yourself. Follow the refund …
The complete up-to date track list is available here. Notice, if your track not there, it’s quite easy to create it yourself by following these instructions.
The position and speed reported by GPS is not always correct. It’s normal to be off-road, and having incorrect speed displayed occasionally. If your recorded path goes off-road by a …
