Can anyone help ? I was at a track day yesterday and Racechrono was working fine. I was using it ever session, coming in an checking the data all was good. Gone to look at it again this morning, and I have zero sessions in the sessions tab.
I did only download the app the night before as I have a new phone. But I was logged in to my race chrono account.
Anyone got any idea to why the data has gone, and if I can retrieve it ? Not going to be happy if it's gone.
Comments
This is also the "pro" version of the app.
This spring I've got few similar reports, about this happening. Basically what happens is that some 3rd party app deletes the /RaceChrono folder that is used for saving the sessions. Unfortunately if that happens the sessions and tracks are gone for good.
I've got plans to move the sessions to the app protected storage, but it requires some additional work, because that area is deleted when the app is uninstalled. It's not going to help you now, but it will fix the issue when done. I plan to do this for next release.
Few questions to make sure it is the same issue few others have encountered:
- Do you use any 3rd party cleanup app?
- Which phone do you have?
- Which Android OS version does it have?
Recently there's been couple of reports related to Samsung devices without any 3rd party software, but instead Samsung's Smart Manager app deleting the folder.
Cheers.