The red bar at the bottom of the Live recording -screen saying ‘Background location not permitted’, means that RaceChrono is not permitted to record the GPS location while the app …
While you should use the built-in backup and restore functionality for backup and transfer of data to new device (since v6.0.0), you might still be interested where the files are …
This is a known bug in many old GPS receivers, and it is called “GPS week rollover”. Your primary option to fix it is to update your device. As this is …
This error message is caused by failure to initialise the hardware codecs for video export. Usually the problem is that the source video files, or combination of main and picture-in-picture …
This is a bug with latest version of RaceChrono on phones with Android 8.0 or later. Issue is being investigated and it will be fixed eventually. At least Samsung S7 …
You can request a refund directly through Play Store; there is a button if you are within the refund window. You can also request a refund directly from us through …
Android system will report a “Couldn’t pair with (your device name) because of an incorrect PIN or passkey”, if the system cannot automatically pair with your new Bluetooth device, when …
1) Uninstall “Bluetooth GPS” app if you installed it (according to Garmin instructions). You do not need it with RaceChrono, and in fact it obstructs RaceChrono from directly connecting to …
The ‘Pro upgrade’ in-app-purchase for RaceChrono for Android will activate immediately after the purchase. The application name (and icon) will remain as RaceChrono, and will not change to RaceChrono Pro, …
This is caused by failure in checking Play Store license. RaceChrono checks the license periodically, so if you hit this error, there’s a few things you need to check: 1) …
