How to fix video export resulting a black video screen with working audio?
Black video screen with working audio on an exported video is usually caused by your iPhone or iPad not supporting the video resolution of the source files linked to your …
Video export is stuck at 0%. How to fix it?
Reboot your phone first, sometimes the encoder malfunctions.
Why am I getting constant “Connecting to GPS…” message with my Dual XGPS 160?
Some firmwares of Dual XGPS 160 have proven to have unreliable connection to iOS. Here’s a checklist for resolving the connection problems: Disconnect the XGPS 160 from your other phones …
The app appears in wrong language, that is not English
This is because of the language settings on your phone. Normally if your phone language is not supported by RaceChrono, it will default to English. On iOS there is a …
The app is in wrong language, how do I change that?
RaceChrono follows the language settings on your phone (See “Settings > General > Language & Region”). It will use the first language supported language in the “Preferred language order” setting. …
How do I get a refund?
App Store does not provide developer a way to directly refund users, so we can only direct you to request a refund from iTunes App Store yourself. Follow the refund …
App is exiting abruptly or crashing, please can you fix?
Abrupt exits in iOS apps are crashes, which are caused by bugs in the app code. Fixing them is top priority, but to fix them we will need to know …
How do I connect to my Garmin GLO / GLO 2 receiver?
There’s no option for Garmin GLO in RaceChrono settings, as it cannot be connected directly by 3rd party apps on iOS. You need to go to iOS Bluetooth settings, and …