How do I connect to Kiwi 4 OBD-II reader?
Connecting to Kiwi 4 is a bit tricky for the first time. Basically the reader can run in two different modes: Smartphone mode and Self-run mode. In order for the …
Which OBD-II adapter should I buy?
The OBD-II standard became mandatory in 1996 for cars sold in US market, 2001 for cars sold in EU market and 2008 for cars sold in the Chinese market. So …
The app appears in wrong language, that is not English
This is because of the language settings on your phone. Normally if your phone language is not supported by RaceChrono, it will default to English. On iOS there is a …
The app is in wrong language, how do I change that?
RaceChrono follows the language settings on your phone (See “Settings > General > Language & Region”). It will use the first language supported language in the “Preferred language order” setting. …
Why does video recording with internal camera produce a video with “freeze frame” only?
This is a bug with latest version of RaceChrono on phones with Android 8.0 or later. Issue is being investigated and it will be fixed eventually. At least Samsung S7 …
Can I make the Start/Finish line wider, so all of my laps will register?
You can make the Start/Finish line wider, but lap time accuracy will be poor for the laps that are not detected with normal 50-75 meter wide trap. RaceChrono will calculate …
How do I get a refund?
You can request a refund directly through Play Store; there is a button if you are within the refund window. You can also request a refund directly from us through …
How do I get a refund?
App Store does not provide developer a way to directly refund users, so we can only direct you to request a refund from iTunes App Store yourself. Follow the refund …
Why don’t my laps register?
It could be two things; bad GPS signal or invalid Start/Finish line placement. Check for bad GPS signal: Open your session and tap the round “Route” button to open analysis …
I’m planning to buy your app, but can I see which tracks are pre-made first?
The complete up-to date track list is available here. Notice, if your track not there, it’s quite easy to create it yourself by following these instructions.